Data Deletion Instructions

How to Request Data Deletion

HomeMaster respects your right to have your personal data deleted. You can request deletion of your data by following these steps:

Option 1: Email Request

Send an email to hello@homemaster.co with the subject line "Data Deletion Request" and include:

• Your full name
• Phone number associated with your account
• Email address (if provided during booking)

Option 2: WhatsApp

Send "DELETE MY DATA" to our WhatsApp number and we will process your request.

What We Delete

• Your personal information (name, phone, email, address)
• Booking history and preferences
• WhatsApp opt-in preferences
• Any saved payment method references

What We Retain

We may retain certain data as required by law, including transaction records for tax and accounting purposes. This data will be anonymised where possible.

Processing Time

We will process your deletion request within 30 days and confirm via email or WhatsApp once completed.